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Operations · Phone & WhatsApp ordersComing soon
Take orders on the phone, record them properly.
Create orders in the admin for phone, WhatsApp and in person sales, with the same stock, invoice and payment records as online orders.
Create orders in the admin
Search the customer, add products and choose shipping.
Payment links
Send a payment link by WhatsApp, SMS or email.
Same records
Stock, invoices and reports work as they do for online orders.
Edit before dispatch
Change items or address before the order is packed.
Sales channel
Mark each order as phone, WhatsApp or store.
Staff attribution
See which team member created each order.
GroKeeper adminPhone & WhatsApp ordersPhone orders22 this week
WhatsApp orders41
Payment links58 sent
Paid91%
Illustrative data.
How we set it up
Configured during your launch week.
01
Set up roles for sales staff
02
Choose payment link templates
03
Agree a channel naming
04
Train the team
Questions
Do these orders count in reports?
Yes, with a channel filter so you can compare them.
Is this available today?
It is coming soon. Ask us for timing.