Manage a new order
Review incoming orders and follow them through packing and dispatch.
5 steps · about 5 minutes
Before you start
Access to Orders
- Open the orderNew orders appear at the top of your Orders list.
- Check the detailsConfirm items, address, payment status and any notes.
- Mark as packedUpdate the status when the order is ready.
- Add shipping detailsEnter the courier and tracking number.
- Mark as shippedThe customer receives an automatic update with tracking.
TipCash on delivery orders may need confirming before dispatch.
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